Privacy Policy
FORCE Privacy Policy
Effective Date: 17 July 2026
1. Introduction
FORCE (Pty) Ltd is committed to protecting the privacy, confidentiality and security of the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, store and safeguard personal information when you interact with www.force.co.za, submit an enquiry, create an account or request secure chauffeur or armed escort services.
2. About FORCE
FORCE (Pty) Ltd (Registration No. 2024/312861/07)
Registered Office: Unit 2, Safe Drive Park, 391 Roan Crescent, Gauteng, 1685
Website: www.force.co.za
Email: info@force.co.za
Telephone: 067 685 9236
3. Scope
This Policy applies to all visitors, customers, account holders and any person interacting with the FORCE website or booking platform.
4. Information We Collect
Name; email; telephone; pickup and destination details; booking dates, journey requirements; passenger details; account details; communications; device, browser and IP information; cookies; analytics; other information voluntarily provided.
5. How We Use Information
To respond to enquiries, create and manage accounts, process bookings, send confirmations, communicate by email, SMS, WhatsApp and telephone, improve our services, detect fraud, comply with legal obligations and protect customers and operations.
6. Confidentiality of Journey Information
Booking information may include sensitive travel arrangements, pickup and destination addresses, passenger information, schedules and security-related instructions. FORCE treats this information as confidential and limits access to authorised personnel and trusted service providers where required to deliver services.
7. Customer Accounts
Customers may book as guests or create an account. Account holders are responsible for maintaining the confidentiality of their login credentials.
8. Marketing Communications
Where permitted by law, FORCE may send newsletters, promotions and service announcements. You may opt out of promotional communications at any time. Operational communications relating to bookings may still be sent.
9. Payments
Payments may be processed through approved third-party payment service providers. FORCE does not intentionally store customers' full payment card details.
10. Third-Party Service Providers
FORCE may use website hosting providers, payment processors, Google Maps, Google Analytics, Google Tag Manager, messaging providers and email services.
11. Cookies & Analytics
Cookies and analytics technologies are used to improve website functionality and understand visitor behaviour. You may manage cookie preferences through your browser.
12. Data Retention
Personal information is retained only for as long as reasonably necessary or required by law.
13. Security
FORCE implements reasonable administrative, technical and organisational safeguards to protect personal information, although no internet transmission or storage method is completely secure.
14. Your Rights Under POPIA
You may request access to, correction or deletion of your information where appropriate, object to certain processing, withdraw consent where applicable and lodge a complaint with the Information Regulator.
15. Children's Information
The platform is intended for persons aged 18 years or older. Bookings for minors must be made by a parent, legal guardian or authorised adult.
16. International Data Transfers
Approved third-party providers may process information outside South Africa. Appropriate safeguards will be implemented where required.
17. Changes
FORCE may amend this Policy from time to time. The latest version will be published on www.force.co.za.
18. Contact
Privacy Officer
Email: info@force.co.za
Telephone: 067 685 9236
Website: www.force.co.za